VerdeSpa Design Studio SRL (hereinafter "VerdeSpa", "we", "us" or "our"), with registered office at 68 București Street, Office 12, Chișinău, MD-2012, Moldova, is committed to protecting the privacy of your personal data in accordance with Law No. 133/2011 on Personal Data Protection and the General Data Protection Regulation (GDPR).
1. Data We Collect
We collect the following categories of personal data:
- Identification data: first name, last name
- Contact data: email address, phone number, postal address
- Project data: estimated budget, type of service requested, project description
- Browsing data: IP address, browser type, pages visited, session duration (via technical cookies)
- Correspondence data: content of messages sent via the contact form or email
2. Purpose of Processing
Your personal data is processed for the following purposes:
- Responding to your enquiries and consultation requests
- Preparing and sending design proposals
- Executing design service contracts
- Improving the quality of our services
- Complying with legal obligations
- With your explicit consent: sending information about promotions and news
3. Legal Basis for Processing
- Your consent — for the contact form and marketing communications
- Contract performance — for delivering design services
- Legal obligation — for compliance with accounting and tax regulations
- Legitimate interest — for the security of our website
4. Data Retention
- Contact data from web forms: 3 years from last interaction
- Contractual data: 5 years from contract completion (Moldovan law)
- Browsing data (cookies): per cookie policy (max 2 years)
5. Sharing Data with Third Parties
We do not sell your personal data. We may share data with:
- IT service providers (hosting, email) processing data on our behalf
- Public authorities, where legally required
- Business partners involved in executing your projects (with your consent)
6. Your Rights
- Right of access to personal data being processed
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise these rights, contact us at supp@verdespa.com or at our postal address.
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including HTTPS connections, access controls and security incident management procedures.
8. Policy Changes
We reserve the right to update this policy. The updated version will be published on this page with the revision date shown in the header.
9. Contact
- Email: supp@verdespa.com
- Phone: +373 22 272-434
- Address: 68 București Street, Office 12, Chișinău, MD-2012, Moldova